Last updated: 20 September 2025
At MollyMiller.co.za, we respect your privacy and are committed to protecting your personal information.
This policy explains how we collect, use, store, and safeguard information that can be linked to you or another natural or juristic person, and which may be used to identify you (“personal information”).
Who this policy applies to
This policy applies if you are:
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a visitor to our website; or
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a customer who has purchased, ordered, or requested our goods or services (online or in-store).
What counts as personal information
Personal information includes:
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details collected when you visit our website;
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information gathered during registration or checkout; and
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any optional details you choose to provide to us.
It does not include:
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information that has been anonymised or permanently de-identified;
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statistical, non-personal data compiled by us; or
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details you voluntarily make public in an open forum (e.g. blog, chat room, community board).
Examples of personal information we may collect:
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Identifying information – name, date of birth, ID number.
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Contact information – email address, phone number.
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Address information – physical or postal address.
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Financial information – payment or banking details.
Acceptance of this policy
By ordering goods, requesting services, or using our website, you agree to the terms set out in this privacy policy. If you do not agree, please do not use our website or services.
Legal capacity
You may not use our website or services if you are under 18 years old or do not have the legal capacity to enter into binding agreements.
Collection of information
When you register on our website, sign up for newsletters, or join the MollyMiller Exclusive Members Club, you provide personal information directly to us. By subscribing, you give us consent to use your details (such as your email address) to communicate with you via our mailing list.
We may also automatically collect certain usage data, such as:
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your IP address and browsing behaviour;
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device type, operating system, and browser version;
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pages visited, time spent, and paths taken on the website.
Other websites may insert personal information into your URL before you reach us, which we cannot control.
Cookies
We may place cookies (small text files) on your device to:
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remember your preferences and settings;
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improve site functionality and performance;
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provide age-restricted content where applicable;
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support targeted advertising in line with legal requirements.
You can disable or delete cookies in your browser, but this may limit access to some parts of our website.
How we use your information
We process personal information for purposes such as:
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Providing goods and services – fulfilling orders and requests.
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Marketing – sending updates, promotions, or relevant content (with your consent).
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Business operations – audits, compliance, accounting, or potential business transactions.
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Legal requirements – handling claims, complying with regulations, and ensuring governance.
We may also use information to improve your browsing experience, monitor visitor metrics, and track participation in promotions or surveys.
Consent
We collect and process personal information only:
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when required by law; or
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when you provide it to us voluntarily (e.g. registering, subscribing, or entering competitions).
Disclosure of information
We will not sell your personal information. We may, however, disclose it in the following cases:
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when required by law, court order, or subpoena;
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to protect the safety of individuals or the public;
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to employees or service providers who require it to perform their duties;
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if MollyMiller undergoes a merger, acquisition, or change of ownership (with notice provided).
Security
We take data security seriously. Our website is hosted on secure servers with firewalls and advanced protection. Only authorized employees have access to personal information where required for their work.
Retention
We will retain your personal information only for as long as necessary to fulfil the purposes set out in this policy, unless:
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retention is required or permitted by law; or
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you have consented to longer retention.
During this time, we will honour our confidentiality obligations and safeguard your information.
Your obligations
You may only provide us with your own personal information, or that of another person if you have their explicit permission.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with a revised “last updated” date. If you continue to use our website or services after changes are published, you are deemed to have accepted the updated terms.
Governing law
This privacy policy is governed by the laws of the Republic of South Africa. If any part of it is found invalid or unenforceable, the rest of the policy will remain in effect.
